Hi all, so due to my recent keyboard problems and lack there of customer support, unless asking about my warranty information to get a new laptop, I've decided to request a refund. This issue has been going on for over 2 weeks now, I can't find solutions anywhere online, and other people that I've noticed having this issue get it back when they receive a new replacement laptop. For the amount of money I'm spending on this (it's the one where I make installation payments) its an absolute joke. So if any mod can kindly respond me to regarding how to go about this, that would be swell.

Thanks, Ryan.