Hi, I've recently purchased an Alienware m15 R6. I found problems with the Power button, the laptop wasn't turning on unless it was plugged. Report the problem to support and the first move from the Dell's tech was to upgrade my BIOS firmware, that solved the problems but now the fans are set at 40% when components reach 50°C degrees (122°F), and I found very annoying because those are the temps of almost any electronic device at idle in my environment. The fans continually get to 60% when 55°C, and max above 65°. The old firmware (and my old alienware m15 R4) barely STARTS to spin the fans at 60° (140°F) and I could say it was a nice spot. There's a way to custom the threshold of fan speed steps? By the way, there's a way to send suggestions? I know it might not be very helpful, but a support request maybe means some overkill solution like change the mobo(and new probably has the new BIOS too) or send it back and claim a refund.