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Sidscrat

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3 years ago

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Sidscrat

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September 7th, 2023 11:41

m17 R1, cannot install Update, error 1920

I am trying to install an update from Dell for my Alienware M17, (Dell-Alienware-Update-Windows-Universal-Application_6WNYT_WIN_5.0.0_A00). I keep getting an Error 1920 and have to abort the install. I have tried running as Admin but it makes no difference. Any ideas?

(edited)

  • crimsom

    9 Technologist

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    6114 Posts

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    Posted September 7th, 2023 12:49

    Hi Sidscrat welcome to this free user-to-user Alienware laptop discussion forum. 

    There are many reasons for the m17 R1 (1/06/2019) error code 1920, such as:- 

    a.       Insufficient privilege to install an application or software. 

    b.      The software could be corrupted. 

    c.       It could also be an operating system issue. 



    The current Dell-Alienware-Update-Windows-Universal-Application_6WNYT_WIN_5.0.0_A00 dated 31 Jul 2023 has Older versions that may be installed and are not being removed. Please enable GOD mode, look at Security & Maintenance (9), and click on fix problems with your computer, or other option. How to Enable God Mode in Windows 11 or 10 | Tom's Hardware (tomshardware.com). If the current version cannot be installed, try to install an Older version. 

    (edited)


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