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xmark

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4 years ago

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xmark

1 Rookie

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4 Posts

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3641

April 13th, 2022 11:00

MyAlienware app, update fails

my two systems, both got update notices for MyAlienware app. neither work Fusion goes into a loop of installs. only way to stop the loop is to close the app. which, of course, makes the app useless. 

  • T

    TheRandall

    1 Message

    2760

    0

    Posted April 14th, 2022 18:00

    I was able to download the Fusion service application from the dell support page for my laptop. After installing it manually, it worked. Good luck

  • C

    crimsom

    9 Technologist

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    6114 Posts

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    Posted April 13th, 2022 13:00

    Hi @xmark welcome to this free user to user Alienware laptop discussion forum. This is not Dell Support. 

    Please provide Alienware Model and Revision Number, and Windows 10 or 11 version. Thanks. 


    [This user does not work for Dell and volunteers their free time. Please remember to say thank you by clicking on my thumb up icon.]

  • X

    xmark

    1 Rookie

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    4 Posts

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    Posted April 13th, 2022 15:00

    Code of Conduct policy. DELL-Admin> I downloaded from Dell, it worked. The problem was from Microsoft App store. I still have not tried the same fix on my older system (R4).

  • L

    LaciG

    1 Message

    2711

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    Posted April 15th, 2022 04:00

    same thing for me. 

  • I

    Ianusa

    1 Message

    2528

    1

    Posted April 17th, 2022 11:00

    Going to the DELL online page then installing manually worked for me too, Thanks.
    Shame this has happened about 3 times in the past> Dell said last time they would fix this issue but clearly it still persists.
    Poor service DELL .

     

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