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J
jonathany66
1 Message
0
1263
July 24th, 2019 21:00
Order cancelled?
I recently purchased a laptop from dell, only to receive two emails sent at the same time. The first email said that my order had been received and was from dellservicesnoreply@dell.com. The second email said there was an issue with my payment and that they would try again in 24 hours, coming from noreply@dell.com.
When I look at my order status, it shows me nothing.
I also received a email from saying that the purchase is on hold.
How can I get in contact with someone to get the payment confirmed? I cannot get through to a human being via customer service calling.
DieterDieterDieter
3 Posts
723
0
Posted November 30th, 2019 17:00
I know this is late but did you ever get this resolved?
rahbarin
8 Posts
1001
0
Posted July 27th, 2019 19:00
i had the same thing happen there was a 800 number in the email that i had to call and they had to cancel the order and place it over the phone everything got messed up they forgot my backpack that i wanted and they said they wont honor the sale price of my back pack it was 100 dollars on sale for 50 with the purchase of my laptop. if u have to do it go over every detail before they complete the order every spec every thing you added