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TJModd

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TJModd

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May 15th, 2018 19:00

Windows Media Player Error

I have a Alienware 17R, my issues started after a bios update (now 14.4) - when i get to my folder that has videos, music etc, after clicking that folder, WMP will automatically play the files within. When attempting to close WMP, an error log would appear, after trying to close that one, several other error logs rapidly will appear behind it. This is frustrating and I'm beginning to regret updating my bios like everybody else here on this forum. 

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  • Alienware - Rodrigo

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    Posted May 16th, 2018 14:00

    Hello

    If the issue only occurs when attempting to use the Windows Media player, you can try reinstalling it. You can follow the steps provided on the link below. Let me know how it goes.

    https://answers.microsoft.com/en-us/windows/forum/windows_7-pictures/how-to-uninstall-and-reinstall-windows-media/ed1f5daf-8142-4052-9a33-8eeda79b88ec.

  • TJModd

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    Posted May 21st, 2018 18:00

    I have done what you've instructed and tested it, I received the same error whilst opening a WMP file.

  • Alienware - Rodrigo

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    Posted May 22nd, 2018 09:00

    Ok, can you give us more information on the error message that you receive?

  • TJModd

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    Posted June 12th, 2018 19:00

    This error happened somewhere near the end of February when I went to browse around my folders. In a folder when there are images (such as JPG or PNG), Windows Media Player will automatically open. In an attempt to close it, the image pops out the 2nd time without clicking on the icon. After closing it, an error log will appear. And once closing it, the same error will pop out numerous times under one spot.

    The same exact error integrated into regular music and videos even after reformatting the laptop, slowing those files into a crawl (with the pause button acting on itself), until the same exact error pops up as before.

    These two screenshots show two of the errors that I received within the cluster of pop up errors.

    Photo 21-5-18, 6 59 31 PM.jpgPhoto 30-3-18, 10 39 56 PM.jpg