2015-05-03 19:38:39,661|WARN |syncScheduler-1|org.hibernate.engine.jdbc.internal.JdbcCoordinatorImpl|HHH000387: ResultSet's statement was not registered 2015-05-03 19:38:48,556|DEBUG|http-nio-8543-exec-6|com.emc.concerto.web.filter.MyBasicAuthenticationFilter|Basic Authentication Authorization header found for user 'customUser' 2015-05-03 19:38:48,562|DEBUG|http-nio-8543-exec-6|com.emc.concerto.web.filter.MyBasicAuthenticationFilter|Authentication request for failed: org.springframework.security.authentication.BadCredentialsException: Bad credentials

I edit the config files as stated in the API guide:

• /usr/local/avamar/bin/restserver.sh --stop
• vim /usr/local/avamar/var/rest-api/server_data/restserver.properties
  • provider.user=customUser
  • provider.password=customPass
• /usr/local/avamar/bin/restserver.sh --start

After starting the restserver, the 'provider.password' value is replaced with 'ENC(encryptedString)'; however, any attempt to authenticate with those credentials fails, either through '/usr/local/avamar/bin/restCLI.pl' or using a perl script to make the rest calls.

Any suggestions on what can be done to set up usable credentials?  The only troubleshooting suggestion in the API guide is to validate the rest-api database exists in psl.  I have been able to connect to the database as described in the guide.