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Go to SolutionAvtar Error <5244> (code 3: The system cannot find the path specified)
I am trying to clean up a majority of the exceptions that occur during our backups and this one seems to be the most prevalent .
avtar Error <5244>: Unable to open directory "D:\IT\Users\Username\Documents\My Music" (code 3: The system cannot find the path specified)
When I open the server the directory listed is not on the server so there is nothing to backup. I know I can list the directory as an exclusion but I'm wondering if there is a better way to get rid of the error since the directory is not there in the 1st place.
avtar Info <7551>: NTFS soft link "D:\IT\Users\USERNAME\Documents\My Music"; skipping content.
avtar Warning <12516>: Path "D:\IT\Users\USERNAME\Documents\My Music" not found. Verify that path exists on the system
Thanks in advance for the help and please let me know if more info is required.
Charles
I have the EXACT same problem, this install is very new, but i cannot seem to find the origin of the problem.
I get exceptions all over the place for files and directory that Avamar try to backup, but does not physically exist on the server.
Are you running an internationalized version of Windows ctillman, (other than English?)
The only thing I noticed, is that the exceptions always seem to pop on windows soft link in yoru native language, that usually point to somewhere else; (ie, in french while "c:\USERS\TESTUSER1\Mes Documents", it really is c:\USERS\TESTUSER1\My Documents" under the cover).
Did you open a service request ?
Russell_Hockey
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Posted March 6th, 2014 18:00
180330 : Avamar backups complete with Error <5244>: Unable to open directory (code 3: The system cannot find the path specified).
Russell_Hockey
20 Posts
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Posted March 11th, 2014 16:00
Could you please clarify, what is the "Junction Util" ?
thank you!
Manzoor_BKP
11 Posts
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Posted August 12th, 2014 01:00
Hi Ian
How can i broken the link is there any method please share
hope to hear from you soonest
ionthegeek
2 Intern
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2049 Posts
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Posted August 12th, 2014 06:00
You just need to find the soft link that is pointing to a non-existent path and either update it to point to the correct path or delete it.
search Microsoft or just the web for junction.exe
http://technet.microsoft.com/en-us/sysinternals/bb896768.aspx
ionthegeek
2 Intern
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2049 Posts
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Posted May 29th, 2013 11:00
The Avamar client will attempt to follow soft links. If it finds that the target of the link does not exist, it will report the exception shown. If you remove the broken soft link, you should stop seeing this exception.