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afarinha1

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15 years ago

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afarinha1

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April 4th, 2011 08:00

Deleted backups are still counted in "reports"

Hi everyone.

I'm havnig a problem regarding avamar5 (gen3).

We have been testing it for a while. Now, we need to clean it for production...

The problem is that after deleting all backups (was done last thursday) and running garbage collection, Avamar still shows (today) 49GB of data protected from 6 of 90 clients... When I go to Bachup management, I cannot find any backup of those clients, but they are still mentioned in reports...

Tried already delete some of those clients. Didn't worked.

Is there any way to delete the remains of these clients?

Best regards

  • Luis_Rogerio

    116 Posts

    733

    1

    Posted April 4th, 2011 09:00

    Hi, did you try this?

    Load the admin OpenSSH key by typing:
    ssh-agent bash
    ssh-add ~admin/.ssh/admin_key
    You are prompted to type a passphrase

    Locate the backups to be securely deleted by typing the following on a single command line:

    securedelete getb --id=USER@AUTH --password=PASSWORD --account=DOMAIN/CLIENT

    Where USER is the Avamar user name, AUTH is the authentication system used by that user (the default internal authentication domain is “avamar”), PASSWORD is the password for the --id=USER@AUTH account and DOMAIN/CLIENT is the full location of the client machine.

    Locate the backup you want to delete in the list and note the date in the created field.

    Securely delete the backup by typing the following on a single command line:

    securedelete delb --id=USER@AUTH --password=PASSWORD --account=DOMAIN/CLIENT --date=DATE

    If successful, the securedelete delb command returns the following response:
    1 Request succeeded

    Regards.

    Luis Rogerio

  • afarinha1

    1 Rookie

    20 Posts

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    Posted April 5th, 2011 01:00

    Hi. Thanks for feedback.

    Created yesterday a SR... Let's see how it goes.

    Thanks

  • afarinha1

    1 Rookie

    20 Posts

    733

    0

    Posted April 5th, 2011 08:00

    Hi again.

    Avamar support team says it's a bug... We'll have to re-initialize the avamar grid. Not a problem, as it's not in production yet...

    Anyway, tried your solution. The first command returns only "request succeeded", witch actually makes sense because i've deleted all the backups already.

    About the socond one, I don't have a date for the last parameter... That way, cannot proceed.

    Thanks for helping.