UNSOLVED

naikit15

updated

12 years ago

N

naikit15

1 Message

0

829

August 25th, 2014 10:00

EMC Avamar 6.1.1.87

In Avamar server, checkpoint has not run since 17th Aug 2014. Today is 25th Aug.

Kindly know me the resolution steps to get checkpoint created on time to time.

Thanks in advance.

  • Jeff_Cameron

    1 Rookie

    133 Posts

    634

    0

    Posted August 25th, 2014 10:00

    There could be many issues that cause checkpoints to not be performed, a common reason is that MCS or EMS Flushes are failing. The bottom line the root cause needs to be examined, so please open up a Severity 1 support case with Avamar Remote Reactive Support to investigate the issue.

  • Naikit

    5 Posts

    634

    0

    Posted August 26th, 2014 01:00

    Thanks Jeff.

    The issue got resolved through EMC Engineer by raising SR with them.

    Observations & Action plan:

    The maintenance scheduler was stopped manually , causing all Avamar maintenance to ‘not’ run.

    Resuming the maintenance and the grid already took a checkpoint and is running an hfscheck right now.

  • Jeff_Cameron

    1 Rookie

    133 Posts

    634

    0

    Posted August 26th, 2014 09:00

    Glad you got it going again.
    I probably would have guessed that if I had known the other maintenance tasks were not running too.

    Command line:

                            dpnctl status

    Will tell you if all the Avamar components are up, running, and enabled or not.

  • Naikit

    5 Posts

    634

    0

    Posted October 27th, 2014 08:00

    Yes they are running up now.

    Thanks.