We cant do backups from the Avamar Administrator or initiate them the Client. We get an error message saying there are no plugins avaliable for thsi client.
This was solved by Avamar Tech support. We had to go into Computer Management (Windows 2003) > Services > Backup Agent > Right click Properties > Log On Tab > Tick "Allow service to interact with Desktop". Restart client agent.
We were given no advise as to why this worked. Hope this help someone.
I ran into a similar problem where the client showed no plugins available even after installation. In my case, it was due to mismatched versions between the client and server. Make sure you're running compatible versions, and restart the services after reinstalling. Also, for login-related issues on platforms like this, I usually check Loginsphire—they have helpful guides for resolving login errors.
morgan_joeg
1 Rookie
•
5 Posts
3317
1
Posted February 1st, 2010 15:00
This was solved by Avamar Tech support. We had to go into Computer Management (Windows 2003) > Services > Backup Agent > Right click Properties > Log On Tab > Tick "Allow service to interact with Desktop". Restart client agent.
We were given no advise as to why this worked. Hope this help someone.
Joe