Mo1231

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12 years ago

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Mo1231

9 Posts

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901

April 18th, 2014 01:00

Multiple disk failure - AX150

Hi,

2 disks (in RAID5 configuration) have failed on our AX150. is there a way to force one of them on line?

  • Roger_Wu

    6 Operator

    4025 Posts

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    Posted April 20th, 2014 18:00

    You can reseat one of them, but most of the time the faulted disk remains faulted status..

    Had the hotspare disk kicked in? Please be careful, "doulbe-faulted" disks in one RAID group may lead to a DU/DL (data unavailable or data lost).

  • sameek

    60 Posts

    561

    0

    Posted April 18th, 2014 01:00

    Hi

    Gather the SPcollect and contact emc support.

    Thanks

    Sameeksha

  • Mo1231

    9 Posts

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    0

    Posted April 21st, 2014 04:00

    Thank you for the reply. A 3rd disk had failed a week earlier. So the AX was running on RAID5 only, when the problem happened. I will reseat the disk and let you know.

  • kelleg

    6 Operator

    4537 Posts

    561

    1

    Posted April 22nd, 2014 14:00

    Be very careful about re-seating the disks. In a two disk failure situation (disks in the same raid group), you should only re-seat the second disk that failed.

    glen

  • Mo1231

    9 Posts

    561

    0

    Posted April 22nd, 2014 15:00

    Thank you all for the help and the advice. I reseated the the last disk which failed and the volume is accessible again.