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Unisphere Client problems and Java
I have been plagued with trying to run the Unishpere VNX Client ever since Java 7 has come out. We are now up to the latest Java 7.45
and I have tried the last three versions of the Windows Unisphere Client. I just installed the 1.3.0 version of the client and guess what, it still doesnt work. I do not have the time & patience to call it in & deal with a (lets try this or that from 1st level support) so I figure i will at least drop the problem out here so that maybe when it becasue a top hit on the web, EMC will take note and fix it.
This happens no matter the browser. It launches, i say (accept or Run or Allow ) to the Java Popup and it errors. When I click on the details of the error I get the below.
ava Plug-in 10.45.2.18
Using JRE version 1.7.0_45-b18 Java HotSpot(TM) Client VM
User home directory = C:\Users\JoeM
----------------------------------------------------
c: clear console window
f: finalize objects on finalization queue
g: garbage collect
h: display this help message
l: dump classloader list
m: print memory usage
o: trigger logging
q: hide console
r: reload policy configuration
s: dump system and deployment properties
t: dump thread list
v: dump thread stack
x: clear classloader cache
0-5: set trace level to
----------------------------------------------------
ANY HELP would be appreciated. And "no" i dont want to just go to the IP of the control station because that never got updated in all the FLARE updates. The client has newer better controls.
I am using a CX4 - NS480 EMC system. Client is Windows 7 64bit. SP1
krishnadas_para
2 Posts
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Posted November 5th, 2013 07:00
I'm also having same issue after latest Java update. Is there any workaround?
~Krishnadas
ThatsLUNny
12 Posts
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Posted November 5th, 2013 15:00
I've also had success with 1.6 u17 and u31. Any of the three should be stable across OSes.
undertaker98
75 Posts
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Posted November 7th, 2013 06:00
try install both versions of java x86 and x64 or install latest update of java 1.6 release
krishnadas_para
2 Posts
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Posted November 7th, 2013 08:00
I uninstalled Java 1.7 U45 and installed Java 1.7 U40. Now the GUI is loading fine. However, I’m unable to connect to any VNX boxes. Seems different issue.
~Krishnadas
Can you provide some more detail about the array - what versions DART is running on the Control Station and what version of flare is running on the array?
Since this is a NS480 I'm assuming that the control station is passing on the packets to the SP management ports and you are not directly connected to the array SP ports.
glen
Glen and all, I too am having the exact issue that Joey presented. I'll uninstall Java 1.7-45 for now and reinstall 1.6,
I uninstalled Unisphere 1.2 and then tried to install it with Java 1.7 and it won't install due to a JAVA error. Yes this is good 'Ol crappy Java at its best but being that, EMC needs to address this issue. Let me tell, you I spent going on 5 hours troubleshooting this and saw Joeys post on a Google search which brought me here.
Also where can I get the latest Unisphere 1.3. All the post point to the old site and on this site I only find Unisphere for VMAX. I'm running 2 Clariions CX4's-240 & 480
thanks,
John
Boy
In the release notes for Unisphere 1.3 (the latest version), this is the supported configurations: I'd recommend staying within the recommendations. If you are using 1.7.25 and are seeing issues, then please open a service call and we'll get these fixed. Anything outside of the supported versions will not be addressed.
Browsers
• Internet Explorer 7.0-10.0 (7.1 is recommended)
• Firefox 4.0-12.0
Java Runtime Environment (JRE)
• JRE 1.6 update 18 to JRE 1.7 update 25
• JRE 1.7 update 17 is recommended
Always check the release notes for any new software releases for the currently supported configurations and the Known Issues sections.
glen
christopher_ime
6 Operator
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1962 Posts
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Posted October 29th, 2013 21:00
Please consider moving this question as-is (no need to recreate) to the proper forum for maximum visibility. Questions written to the users' own "Discussions" space don't get the same amount of attention and can go unanswered for a long time.
You can do so by selecting "Move" under ACTIONS along the upper-right. Then search for and select: "CLARiiON Support Forum"
CLARiiON Support Forum