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acciainoli

updated

5 years ago

A

acciainoli

1 Message

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90

October 11th, 2021 08:00

8 days no confirmation Email

I have completed an order 8 days ago, 1 gaming desktop, 1 monitor and a headset. After the 3 day of no confirmation my costumer service experience started, from that moment I knew it was going to be a terrible experience. every day I would be on the phone for at least 1 hour a day trying to figure out why my order is on hold. No one could give me an answer, some employees would say that it isn't on hold and that it should change, other would ask me to wait for 48 more hours and that it would change on the system. The last phone call i made was on Friday the 8th of October, I was asked to wait 48 hours for a "system update". It has been more than 48 hours and my order is still not completed. i will be waiting till Wednesday the 13th , which is the day monitor and headset should "arrive" at my address. If it does not get a confirmation order by Wednesday i will be canceling my order. Worse costumer service ever.

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