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Go to SolutionConfused - Does ProSupport include Basic Warranty?
Looking at 10th Gen Latitude 55xx series ... I see warranty options listed below. Question. If I pay for the 3 years ProSupport .. does that extend the 1 Year Hardware Warranty as well? I keep seeing the words "Support" and "Service" .. and not "Warranty" .. which makes me uneasy.
I don't want to have a logic board fail 2 years in and then find out that the ProSupport I purchased can be there the next day to fix it - but only if I buy a $1500 part - because the hardware warranty was only 1 year.
Basic Service
1 Year Hardware Warranty with Onsite/In-Home Service after Remote Diagnosis - Included in price
ProSupport
1 Year ProSupport with Next Business Day Onsite Service + CAD $63.90
3 Years ProSupport with Next Business Day Onsite Service + CAD $417.48
4 Years ProSupport with Next Business Day Onsite Service + CAD $602.08
5 Years ProSupport with Next Business Day Onsite Service + CAD $758.28
ProSupport Plus
1 Year ProSupport Plus with Next Business Day Onsite Service + CAD $151.94
3 Years ProSupport Plus with Next Business Day Onsite Service + CAD $579.36
4 Years ProSupport Plus with Next Business Day Onsite Service + CAD $807.98
5 Years ProSupport Plus with Next Business Day Onsite Service + CAD $995.42
ejn63
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Posted June 15th, 2020 11:00
The extension applies to the hardware as well as the support.