UNSOLVED
A
Abandoned_63
2 Posts
1
11805
July 13th, 2013 20:00
Customer Satisfaction
How do I provide feedback on appalling support from DELL. My customer survey has expired. From lost payments, to lost Order/Customer/ServiceTag numbers, to three months for delivery. This has been my worst internet shopping experience by a very long way.
1652
0
Posted July 14th, 2013 04:00
Hi Satya,
Customer number <ADMIN NOTE: Customer number removed per privacy policy> , Service Tag <ADMIN NOTE: Service tag removed per privacy policy>
1652
0
Posted July 14th, 2013 16:00
Abandoned_63
You cannot post that private data on the public forum. Click on his username in blue (DELL-Satya P), then click Start Conversation.
DELL-Chris M (old account)
#IWork4Dell
DELL-Satya P
1 Rookie
•
803 Posts
1652
0
Posted July 14th, 2013 03:00
Hi Abandoned_63,
Thanks for reaching out us and giving us a chance to make things right. Please allow me to apologize for any inconvenience that has been caused. Customer feedback remains an important tool in evaluating our products and services and it will help us improve our service. You could provide the reference details through Private message and I will ensure a proper feedback is given to the agents in question.
To send a Private message, click my User name and Start Conversation.