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SarangSambharia

updated

6 years ago

1

360

March 10th, 2021 09:00

Dell’s inefficient production line

I ordered a $1400 Alienware laptop which came in defective after 14 days of wait. A replacement order has been placed which is showing a delivery date 60 days after the original order date. This is really frustrating and clearly displays how inefficient Dell’s production line is. I am already starting to lose the excitement about it and in 60 days there might be some other laptop that would be better or i would like something else. 60 days is just an unrealistic delivery period for a laptop. Other companies are doing much better and that is the reason they have a loyal customer base. I might just cancel my order and not order anything from dell again.

  • 290

    0

    Posted June 7th, 2021 07:00

    I have just approved my replacement order. 

    It will take 3 months to deliver the replacement computer.

    A bit disappointed with expected data for delivery, even tho they gave me upgraded model. Thinking about what will happen after 3 months they release Aurora R13 or the system not worth much as what it is worth at the moment.

  • nusa188

    1 Message

    279

    0

    Posted June 7th, 2021 13:00

    1