
UNSOLVED
E
Eaglshadow5
21 Posts
0
1839
July 30th, 2014 00:00
Warranty Expiration
I purchased my XPS27 on 8/16/2013. On the website it shows and earlier ship date. That seems to be the date Dell shipped it, not when I bought it.
Responses (2)
Solutions (0)
DELL-Chris M
Community Manager
•
56891 Posts
•
232143 Points
196
0
Posted July 30th, 2014 12:00
Eaglshadow5,
Based on your IP address, you are in the USA. I can look up USA data. What is the service tag number? I will delete it from viewing once you post it.
DELL-Chris M (old account)
#IWork4Dell
Reply

zbestwun2001
4 Apprentice
•
8831 Posts
196
0
Posted July 30th, 2014 11:00
Eaglshadow5
How could they ship it to you earlier than when you bought it?
The warranty starts when the invoice is generated. So if you bought it on 8/16/13, that's the date your warranty starts.
What date does it show it was shipped?
Z