I worked with Support and the Navigator Menu is not editable, so we created another one by copying the navigator menu and then under that report menu name we created a new folder and added the custom template there.
Then we had to go to admin > Users and Security and modify my user acct under Report Preferences to use the new Navigator Menu and now I can run that custom template.
PastorMike1
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Posted August 7th, 2018 14:00
I have the same question. Hopefully someone has an answer soon.