‎DPA does not retrieve avamar server log after specific date | DELL Technologies

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Vaugh

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Vaugh

9 Posts

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March 30th, 2016 06:00

DPA does not retrieve avamar server log after specific date

Hi all

Data Protection Advisor can not retrieve logs from a specific avamar server after March 09.

The other avamar servers in the same group are ok with any date i choose.

DPA was rebooted and services started ok.

Ntpd synchro , iptables are ok on Dpa machines and avamar grid, name resolution too

As a beginner on this techno, i need some help if possible to solve the problem.

Thanks in advance

V
Vaugh
9 Posts
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Posted April 6th, 2016 06:00
The problem was probably coming from database.

I had to delete and rediscover the grids in DPA, to type a "service datasvc restart" command on the Datastore machine and it works now.

Thanks for help anyway.
B
ble1
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Posted March 31st, 2016 05:00
Have you checked agent and server logs?
V
Vaugh
9 Posts
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Posted April 6th, 2016 01:00
Hi, thanks for your answer, ; i have checked logs and errors were reported about the database which stopped and started many times in a few seconds.

I restarted ok the DPA database, but it did not help, so i would like to purge all the discovered objects from the DPA database, deleting them from console is not enough.

Is there a way to bring my DPA database in a virgin state ?

Thks