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Guna Luitel
1 Message
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2341
March 23rd, 2019 18:00
Authentication and Password Manager
My computer system,# -595B, is protected by a password authentication system. Now i am not able to access my laptop until I got administrative password please ! That would be great help if anyone could suggest me about this issue.
Regards,
Guna Luitel
Melbourne,Australia
dell-dale p
2 Intern
•
156 Posts
2191
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Posted March 25th, 2019 11:00
Hi Guna!
Thank you for your post. Dell Support has methods to assist in unlocking your device, and sadly this cannot be done through our forums. I would highly suggest to call into our Dell Hardware queues through phone, chat or through our online ticketing tools at: https://www.dell.com/support/incidents-online/au/en/audhs1/contactus/Dynamic.
You will need to have the hardware available, and a request for various information about the hardware and the account will be needed to validate ownership before the support team can assist.
Feel free to DM me if you have issues getting traction within Dell, and I will help how I can! :)