I'm trying to upgrade a Latitude E5540 from Windows 7 to Windows 10. The upgrade fails with a message telling me that I have to uninstall Dell Data Protection Encryption. But encryption has never been enabled on this machine.

When I try to uninstall DDPE, I get taken to a window to set up data encryption, which is most definitely what I do not want to do.

This is a fully patched Win 7 machine, the Dell software installed on this machine is:

Dell Backup and Recovery - Support Software | 1.5.0.0
Dell Backup and Recovery | 1.5.0.0
Dell Client System Update | 1.3.0 | http://support.dell.com
Dell Data Protection | 1.3.0.642
Dell Data Protection | 1.3.0.642
Dell Data Protection | Client Security Framework | 8.3.0.1410 | http://support.dell.com/
Dell Data Protection | Encryption | 8.3.0.6016
Dell Data Protection | Security Tools Authentication | 1.3.0.427
Dell Digital Delivery | 2.8.5000.0 | support.dell.com/.../document
Dell Edoc Viewer | 1.0.0
Dell Power Manager | 1.1.0 | http://support.dell.com
Dell Protected Workspace | 2.3.15835
Dell SonicWALL NetExtender | 6.0.191
Dell Touchpad | 8.1200.101.134
Dell Webcam Central | 1.40.54

Thank You!

Harry Z