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Dell en arrache
1 Rookie
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1 Message
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2 Points
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40
August 28th, 2026 23:46
Warranty
Does any one else think that Dell don’t support there warranty!
(edited)
user name translates from French to “en ripoff”.
i had great warranty service on a second hand business latitude 8th gen and they declined repair in warranty due to a previous owner liquid spill damaged one of two DIMM slot in their right.
i can see when consumer buyer and seller Dell can get into disagreement on warranty sometimes but it is not a disingenuous policy to cheat their customers
I know technically they can sometimes give up after multiple attempts and not offering refund and buyers feel indignant
the forum is not an independent tribunal court to judge which individual case which party is in the right or wrong.
(edited)
anne_droid
5 Journeyman
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2084 Posts
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7733 Points
10
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Posted August 29th, 2026 09:19
Hi
I believe the Warranty Support is available, but not universally consistent.
Have you used the blue GET HELP NOW button?
Is there a problem that maybe the community can help with?
Kind Regards
anne_droid