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piteyyy

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7 years ago

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piteyyy

3 Posts

0

986

December 17th, 2019 05:00

Cant create Alert Policy

Hi Guys,

i have a technical Problem. I am not able to create a new alert policy. I am getting "Unable to Create/Edit the Policy". No matter what settings i try, everytime im getting the same error. Rebootet the Server several times...

Anybody else with the same?

OMEnt 3.3.1

Thanks

  • Daniel My

    12 Elder

    6205 Posts

    803

    0

    Posted December 18th, 2019 12:00

    I created an alert policy without issue. Make sure the name you are using is unique. If you provide details about what you are doing then someone may be able to reproduce the issue.

  • piteyyy

    3 Posts

    785

    0

    Posted December 19th, 2019 02:00

    Attached you will find what i am trying to do. Simple Alert Rule when Critical or Error event occure, the i want to get an email. Nothing special. But when i try to save it i got an nothing saying error.

    Name is unique.

     

    2019-12-19 11_53_12-OpenManage Enterprise.png

  • jslanier

    1 Message

    774

    0

    Posted December 19th, 2019 07:00

    I am having the exact same issue. I had not tried to create an e-mail alert policy before upgrading to 3.3.1.12 today, though, so I am not sure if this is a new issue. My guess is that it is, because this is the only thread I found online with this issue. 

  • Daniel My

    12 Elder

    6205 Posts

    770

    0

    Posted December 19th, 2019 12:00

    Your time interval is not displaying the same way mine is, make sure you clear browser cache/temp files. I tried to recreate your settings, I had no issue creating another alert policy.

    OMEnt alert policyOMEnt alert policy

  • piteyyy

    3 Posts

    757

    0

    Posted December 20th, 2019 00:00

    I tried chrome incognito and now it works. thank you.

    strange that some cached thing blocked the creation of that policy.