UNSOLVED

Isaac Sosa

updated

5 years ago

0

1446

July 8th, 2021 14:00

Unable to discover Non-Dell Linux Servers using SSH

I am unable to discover non-Dell Linux servers in discovery using SSH. I have read the Linux logs and SSH connection is being established. I have ensured that the user account being used is set to "NOPASSWD" in the sudoers group. I have debug enabled on the OpenManage side but the console logs from do not say much and the Linux logs are showing that the connection is being established. I am able to establish SSH connection to the Linux servers using Putty and Network tools. Why is it failing?  

Job error: Message: Unable to discover the device because the protocol SSH used for discovering this target is not supported.

Console log error: The group and/or devices were not provided or they are invalid, operation cannot continue.

 

  • DELL-Joey C

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    Posted July 9th, 2021 00:00

    Hi,

     

    Can you let me know what version of Linux are you running, also the version of the OME. 

     

    I'm pretty sure that you have already provided the root credentials on the discovery settings right? 

    DELL-Joey C

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  • 1262

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    Posted July 9th, 2021 20:00

    It's Raspberry Pi OS which is an ARM version based on Debian 10 (Buster) and I'm using OME 3.6.

    I have tried to run as root and other accounts in the sudoers group both set to NOPASSWD.

  • DELL-Young E

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    Posted July 11th, 2021 23:00

    Hi, I’m afraid we do not support Debian 10 (Buster).

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  • 1234

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    Posted July 11th, 2021 23:00

    Do you support Debian 9?

    What distros does Dell support in OME?

  • DELL-Young E

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    Posted July 12th, 2021 00:00

    Hi, we do not support Debian, I'm afraid. As for the distro, only certified OS such as Windows server, redhat linux, Suse linux.

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  • 1212

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    Posted July 12th, 2021 14:00

    I have setup two Linux vm's. One RedHat and one OpenSuse. I am getting the exact same error on both. What now?

  • DELL-Joey C

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    Posted July 13th, 2021 00:00

    Hi,

     

    For Non-Dell servers, only IPMI protocol is supported. You can try using that protocol to discover the server in OME. Though, OME compatibility might be a in question when it comes to non-Dell servers, I couldn't find proper documentation. 

    DELL-Joey C

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    Dell Technologies | Enterprise Support Services

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