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Tibor_O

updated

15 years ago

T

Tibor_O

1 Rookie

15 Posts

0

17008

February 9th, 2012 04:00

Install failure

Hello,

i'd like to give OME a Test. It looks like a great Application.

Unfortunately the Installer will cancel the Installation.

I can see the Messagebox (translated from German): Publishing Essentials Application to IIS

Followed by:  Remove Essentials Application to IIS

we have a Windows Server 2008 Enterprose SP2 x86.

I've installed on a preexiting SQL Express 10.0.5500 and choose the Windows-Authentication.

I hope you can help!

There are two logfiles. I paste the appropriate block below

TIA

Tibor

#############################
EXECUTE [Catalog].usp_Catalog_Insert 1, N'ftp://ftp.dell.com/', @Manifest, '2011-09-14 01:51:28' ;

 

Undefined exception occurred:
System.Data.SqlClient.SqlException (0x80131904): Fehler beim Konvertieren des varchar-Datentyps in datetime.
   bei System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection)
   bei System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection)
   bei System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning()
   bei System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj)
   bei System.Data.SqlClient.SqlCommand.RunExecuteNonQueryTds(String methodName, Boolean async)
   bei System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(DbAsyncResult result, String methodName, Boolean sendToPipe)
   bei System.Data.SqlClient.SqlCommand.ExecuteNonQuery()
   bei InstallUtil.Installers.Database.Database.RunScriptFile(SqlConnection sqlConnection, String filePath, String databaseName, String dataFilePath, String logFilePath)
   bei InstallUtil.Installers.Database.Database.Install(Nullable`1 databaseOptions, String scriptFolder)
   bei InstallUtil.Installers.Website.Install()
   bei InstallUtil.Program.Main(String[] args)

2012-02-09 11:15:59
"C:\Program Files\Dell\SysMgt\Essentials\bin\WebInstall\InstallUtil.exe" -u

Uninstall()

######################################
Maßnahme : . Veröffentlichen der Essentials-Anwendung in IIS
SYSTEMSMANAGEMENT: InstallUtil with Preinstall command line : "C:\Program Files\Dell\SysMgt\Essentials\bin\WebInstall\InstallUtil.exe"  -PreInstall
SYSTEMSMANAGEMENT: InstallUtil with PreInstall actual retun code: 10
SYSTEMSMANAGEMENT: InstallUtil with PreInstall retun code : DatabaseAdd
Maßnahme beendet : InstallExecute. Rückgabewert 3.
MSI (s) (C8:30) [12:54:16:590]: User policy value 'DisableRollback' is 0
MSI (s) (C8:30) [12:54:16:590]: Machine policy value 'DisableRollback' is 0
MSI (s) (C8:30) [12:54:16:605]: Executing op: Header(Signature=1397708873,Version=405,Timestamp=1078552238,LangId=0,Platform=0,ScriptType=2,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)
MSI (s) (C8:30) [12:54:16:605]: Executing op: DialogInfo(Type=0,Argument=0)
MSI (s) (C8:30) [12:54:16:606]: Executing op: DialogInfo(Type=1,Argument=Dell OpenManage Essentials)
MSI (s) (C8:30) [12:54:16:606]: Executing op: RollbackInfo(,RollbackAction=Rollback,RollbackDescription=Maßnahme wird zurückgesetzt:,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescription=Backup-Dateien werden entfernt,CleanupTemplate=Datei: [1])
Maßnahme : Rollback. Maßnahme wird zurückgesetzt:
############################

  • DELL-Rob C

    4 Apprentice

    2843 Posts

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    Posted February 9th, 2012 10:00

    Ok, looks related to the fact you are using an exising SQL express (and also perhaps a localization issue).  Can you remove the pre-existing SQL instance and let OME install SQL for you?

    But if you can, run the following command:

    sqlcmd /E /Q "execute sp_helpsort"

    or

    sqlcmd /S ".\SQLExpress" /E /Q "execute sp_helpsort"

    Be sure to remove any sensitive data like ip addr, etc.

    Thanks,

    Rob

  • Tibor_O

    1 Rookie

    15 Posts

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    0

    Posted February 9th, 2012 10:00

    Hi Rob,

    thank you for your reply.

    i've also tried to use our "BIG Mothership SQL-Server" with the same result. (but i didnt check the logs)

    unfortunately it is not possible to remove the existing SQL instance :-(

    i've issued the sqlcmd /S "./SQLExpress".... and the return is not very verbose:

    Server default collation

    ---------- ......

    Latin1-General, case-insensitive, accent-sensitive, kanatype-insensitive, width-insensitive  

    btw the line "Fehler beim Konvertieren des varchar-Datentyps in datetime" looks like a conversionproblem with american/european Date-format.

  • 1270

    0

    Posted February 9th, 2012 15:00

    Tibor can you please call support and open a case,  once you have the case open, have the technican that you talk to contact me and we should be able to get the issue looked at more closely.  

    Victor

  • Tibor_O

    1 Rookie

    15 Posts

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    Posted February 13th, 2012 04:00

    I've opened a case this moment.

    I hope it will get through.

    wbr

    Tibor

  • 1270

    0

    Posted February 13th, 2012 09:00

    Thank you Tibor.  

  • Tibor_O

    1 Rookie

    15 Posts

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    0

    Posted February 16th, 2012 04:00

    It works.

    Thank you Victor

  • DELL-Rob C

    4 Apprentice

    2843 Posts

    1270

    0

    Posted February 22nd, 2012 11:00

    FYI...

    We just put up a sticky post at the top of the forum (here) to document this issue.

    Thx for your help.

    Rob