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ReeseFerrier
5 Posts
0
1398
March 29th, 2012 09:00
DiskXtender compact media task hangs
I have a piece of double sided WORM media that appears to have some corruption. In an attempt to recover the files on the media, I ran a media compact task on side A. The task completed and the log is shown below:
Compact started at 3/29/2012 9:07:34 AM
Source media information:
...Drive name: Drive 1
...Device name: SCSI.3.0.5.0
...Description: HP C1113
...Media: FED-19A Target information:
...Agent name: IMSDENCOLDDX01
...Drive letter: D:
...Directory name: \MMS\ Compact options selected:
...(there are no options at this time)
Compact ended at 3/29/2012 9:17:42 AM
Compact completion statistics:
...Files processed: 0 (0 bytes)
...Files fetched: 0 (0 bytes)
...Files not needing fetch: 0 (0 bytes)
...File error count: 0
...Total time: 00:10:08
Compact successfully completed.
It doesn't appear that this task copied any file information back to the extended drive does it?
Secondly, when I run the compact task on side B of the same media, the task just hangs with this information in the media log:
Compact started at 3/29/2012 9:20:35 AM
Source media information:
...Drive name: Drive 1
...Device name: SCSI.3.0.5.0
...Description: HP C1113
...Media: FED-19B
Target information:
...Agent name: IMSDENCOLDDX01
...Drive letter: D:
...Directory name: \MMS\ Compact options selected:
...(there are no options at this time)
I a new admin taking over our AX and DX systems and am lost as to how to recover the image files stored on this media.
I already removed this media from DX and the jukebox and then promoted the copy media to original but side B of the copy media fails to complete a file restore so I took out the copy and loaded the original media back into the jukebox and DX.
If anyone can give me some guidance on how best to tackle this situation, I would greatly appreciate it.
ReeseFerrier
5 Posts
460
0
Posted April 2nd, 2012 07:00
Thanks for the input, Bill.
I started a compact before I left on Friday and it completed successfully over the weekend. It took forever, but completed nonetheless.
I've got some other issues going on buy I will post those as separate questions once I am able to intelligently pose them.
PuhzJKFBrP12573
28 Posts
460
1
Posted March 29th, 2012 10:00
you might want to first try file restores on the originals. If they complete successfully, then try the compactions. I have seen situations where the file restore is needed first, in order for the compaction to complete successfully.