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Pab1

updated

18 years ago

P

Pab1

1 Message

0

611

October 14th, 2008 12:00

DX

I am trying to configure DX media services with EMC centera but failed with:

Message:

Unable to create media service

Error:

XERR_MEDIA_SERVICE_COMMS_ERROR (16690)

Description:
Error communicating with media service
  • julieg1

    2 Intern

    305 Posts

    169

    0

    Posted October 14th, 2008 14:00

    I have moved this post from the Powerlink Lite forum to this DiskXtender Windows forum because DX has customer status and can see all forums. I was unsure about whether this is the correct place, or Unix or whether Centera would be better.
    Julie
    Forums Admin
  • 98fxstc1

    20 Posts

    169

    0

    Posted October 15th, 2008 11:00

    When I've seen this it was a communication issue from the DX server to the Centera. A few this to check

    1. PEA file verifies? You can talk to the Centera CV and CenteraVerify
    2. /etc/host has an entry for the access nodes on the Centera
    3. The Dx server Environmental file is correct? CENTERA_PEA_LOCATION
    4. When creating media services you correctly entered the access node information and the PEA file location access01,access02?c:\PEA\peafile.pea

    I also once had a DNS issue that caused this problem

    Good luck

    Dave