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Dave-DSS

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2 months ago

DD

Dave-DSS

1 Rookie

5 Posts

2 Points

1

705

July 27th, 2024 23:48

Dell Education Website Error

I have been trying in vain for several hours now to access the Dell Education website (https://education.dell.com). I click the "Sign in to view your training" button, and then am immediately met with the error message "Issue in creating user session key." I have tried multiple computers, multiple browsers, cleared caches, cleared cookies and Website data, but cannot log in. I was able to log in fine yesterday.

Any help that can be provided is much appreciated. I would prefer not to lose the progress I have made in the training.

Thank you.

  • Geeta MKS

    2 Intern

    296 Posts

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    0

    Posted August 13th, 2024 11:48

    Hi @Dave-DSS

    Please try this link and let us know if are still facing issues.

    Home | Dell Learning

    If you have any other queries, please raise a ticket with Dell Learning - Dell Learning Support

    Thanks 

    Thanks

    (edited)

  • psnca

    1 Rookie

    2 Posts

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    0

    Posted September 6th, 2024 16:41

    @Geeta MKS​ 

    Hi can not log in to the site https://learning.dell.com/content/dell/en-us/home.html

    Proxy Error

    The proxy server received an invalid response from an upstream server.
    The proxy server could not handle the request

    Reason: Error reading from remote server

    (edited)

  • Jeff Handy

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    1 Message

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    Posted September 16th, 2024 15:12

    @psnca​ I'm having that same issue right now, which is what brought me here. Interestingly deleting the cookies seems to have worked for me. 

    (edited)

  • TiborL

    1 Rookie

    3 Posts

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    Posted October 29th, 2024 08:13

    @psnca​ Same thing - any solution ?

  • RoroU

    1 Rookie

    1 Message

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    Posted February 28th, 2025 14:37

    deleting the browser cookies worked for me 

    (edited)

  • Geeta MKS

    2 Intern

    296 Posts

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    0

    Posted February 28th, 2025 14:48

    Hi @RoroU

    We are glad you could access the Dell Learning website. 

    Happy Learning! 

  • ifecarl

    1 Rookie

    1 Message

    2 Points

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    0

    Posted July 10th, 2025 20:33

    Hello, I am getting the same error: https://learning.dell.com/content/emc/en-us/Index_Offline.html?error=Issue-in-creating-user-session-key

    I have cleared the cookies but the error is still there. Any solution?

  • DaveRTX

    1 Rookie

    3 Posts

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    0

    Posted July 11th, 2025 09:47

    Try clearing the entire Cache. If that doesn't work, reset your browser to factory defaults.