hitek71

updated

4 months ago

H

hitek71

2 Posts

0

5572

November 30th, 2016 05:00

Login not working on https://education.emc.com/

I have noticed that I sometimes get into a login loop where the same "guest" user page shows after clicking on the login button at the top right on https://education.emc.com  -- I have seen this in both Firefox and Chrome (on multiple computers - Windows and Linux) and have also tried to clear out my cookies when the problem comes up.  The fix for me has been to go to https://education.emc.com/sso and login there, then go back to the main page to continue.  Has anyone else seen this or is there a setting in my browser that can help overcome this?

Also, is there a logout option?  I cannot seem to find it anywhere in the menu like most sites have.

  • KEHutchinson

    4 Apprentice

    •

    633 Posts

    4207

    0

    Posted November 30th, 2016 08:00

    I'm sorry you're continuing to encounter this issue. Please open a ticket with Education Services Support, they will be able to assist you.

  • hitek71

    2 Posts

    4207

    2

    Posted November 30th, 2016 08:00

    I was able to enter a ticket.  Thanks!