mikejald

updated

6 months ago

M

mikejald

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3 Posts

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175

February 24th, 2026 21:07

Updated Bios Windows Hello not working cannot detect camera

27 7730 All-in-One  updated to New bios today

Critical

1.19.0, 1.19.0

23 February 2026

Camera appears to recognise me but still asking for Pass code. to access computor.

anyone else had this problem

Thanks in advance

Michael

  • Tesla1856

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    Posted February 24th, 2026 21:16

    I don't have this laptop, but I have a suggestion.

     

    When you use the camera normally, does the image look as good (or better) than before?

     

    Have you tried to re-create the authorization?

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
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  • mikejald

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    Posted February 25th, 2026 07:00

    Thank you Tesla1856  I really appreciate your imput. I did as you suggested and re created the authorisation.

    All went well and i can now log in with face recogniton. Thanks very much for your help, much appreciated.

    Michael