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BalazsBence
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July 21st, 2022 13:00
Alienware Command Center Package Manager Wizard Problem
I downloaded the new Alienware Command Center Application, but when i try to intall it, the installer says "The Wizard was interrupted before Alienware Command Center Package Manager could be completely intsalled.
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Posted July 21st, 2022 13:00
Hi @BalazsBence welcome to this free user to user Alienware laptop discussion forum. This is not Dell Support.
My Alienware laptop had similar problem and Repair fixed all the installation Issues.
Go to Programs & Features, the Alienware Command Center Application should be listed. Right click to get options window and click on Change. When the Program maintenance window appears, Click on Repair. Then Restart (not Shut Down) to save changes.
If the Alienware Command Center Application is not listed, run the file installed on your system again and click on Repair option. Never try and install over the internet.
[This user does not work for Dell and volunteers their free time. Please remember to say thank you by clicking on my thumb up icon.]14554
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Posted July 21st, 2022 14:00
Hi @BalazsBence thank you for sharing update.
Having opened AWCC Application, please wait for download of additional components to automatically start.
[This user does not work for Dell and volunteers their free time. Please remember to say thank you by clicking on my thumb up icon.]14528
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Posted July 21st, 2022 20:00
Hi @BalazsBence thank you for sharing update.
The Dell G-series feature support matrix says Dell G15 5511 must be configured with the optional RGB keyboard in order to support AWCC Alien FX 2.0. Systems that are configured with the standard backlit keyboard do not support AlienFX 2.0.
Please look at your invoice to confirm the type of keyboard installed in your Dell G15 5511.
[This user does not work for Dell and volunteers their free time. Please remember to say thank you by clicking on my thumb up icon.]14507
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Posted July 22nd, 2022 07:00
Hi @BalazsBence thank you for sharing generic list.
What is the specific configuration of your G15 5511 laptop? Does it have the optional RGB keyboard?
Click on Product Support and ID your Model and Revision Number (Dell G15 5511). Your private Overview tab, Quick links (on RH side) includes 'View product specs' that will open window to list your original and current system configuration.
[This user does not work for Dell and volunteers their free time. Please remember to say thank you by clicking on my thumb up icon.]14473
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Posted July 22nd, 2022 22:00
Hi @BalazsBence thank you for sharing update.
Here is a video of user who finds that Windows 11 is not compatible with Alienware Command Center Package Manager on the Dell g15 5511. This video demonstrates using the Repair option to eventually get AWCC to install. You are not the only user with this problem.
[This user does not work for Dell and volunteers their free time. Please remember to say thank you by clicking on my thumb up icon.]
DELL-Nat M
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Posted April 30th, 2024 12:32
Hi all,
If you've been experiencing issues with Alienware Command Center Package Manager, here's a solution that might help: Download and install the complete version of AWCC (AWCC full instaler).
Did you know that AWCC comes in two versions? There's the app version, which downloads files in parts, and then there's the complete setup. By opting for the complete setup, you can potentially avoid these issues altogether.
Make sure to select the latest version as per your product page.
If you still need assistance, please contact support by clicking the ‘Get Help Now’ button located at the bottom right corner of the page. The button is marked with a help icon for easy recognition as per the picture below:
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#IWork4Dell