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parthppp

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3 years ago

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parthppp

9 Posts

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1139

August 3rd, 2020 03:00

battery health issue

I recently bought a new battery from a dell retail store. My battery is acting weird before first charge battery health was 100% but after a first charge, it dropped to 95%. I was shocked to see this afterward I monitored my battery for a week before and after every charge. Battery health kept dropping 0.5% every day, but one day it miraculously battery health showed to be increased to 97%.  I tried many diagnostics from various forums but of no use, my issue never got solved. Currently, my battery health is at 94%. Do I need to replace the battery or this is a calibration issue? Also, my battery spec is of 11.1 v but in diagnostics, it shows it can deliver up to 13v. I am really skeptical about this battery please help. Here is a link for my battery photos. it's a google drive link https://drive.google.com/drive/folders/1fBQRen0mpECNxBTxTFW0r8dnHJ3wiHVK?usp=sharing

  • ejn63

    12 Elder

    31437 Posts

    155038 Points

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    Posted August 3rd, 2020 06:00

    It isn't uncommon for new batteries to require a few charge-discharge cycles before they reach maximum capacity.

    It does not seem like there's anything wrong there.

  • AdrianG001

    6 Operator

    3958 Posts

    908

    0

    Posted August 3rd, 2020 08:00

    1. Power on the computer and tap F2 key at the Dell logo screen.
    2. On the left pane, under General, select Battery Information.
    3. Verify the battery health information

    Post us with the snapshot of BIOS

  • parthppp

    9 Posts

    891

    0

    Posted August 4th, 2020 00:00

    battery info generated by cmdbattery info generated by cmd

  • parthppp

    9 Posts

    853

    0

    Posted August 13th, 2020 00:00

    Here is snapshot of bios and battery info from startup menuIMG_20200813_123551121.jpgbattery healthbattery health

  • Anonymous

    12 Elder

    274151 Posts

    8

    0

    Posted June 11th, 2023 00:00

    Degradation of batteries over time is one frequent problem. It's also worthwhile to see whether your Dell laptop has any accessible software or driver upgrades.A fresh battery was recently purchased by me at a Dell retail location. Before the first charge, the battery health of my battery was 100%, however after the first charge, it dropped to 95%. When I later noticed this, I was surprised. Before and after each charge, I kept an eye on my battery for a week. Every day, the battery health was decreasing by 0.5%, but one day, astonishingly, it had increased to 97%.visit here reviersport