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medo.19

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7 years ago

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medo.19

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February 13th, 2020 10:00

bios problem

Inked8269F05B-09B4-4A5A-B37C-11FC2E3DAE92_LI.jpghello friends my lap inspiron 3576 is facing a problem when i put the power on it opens without pressing button then alternates opening and shutting down until this error screen appears. i will be grateful if u help me 

  • LSUFAN51

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    Posted February 13th, 2020 14:00

    Reset Bios to defaults to see if it will make a difference in getting computer up and running normally again. Please following steps in link below:

    How to restore the BIOS (System Setup) defaults on a Dell Product

    https://www.dell.com/support/article/us/en/04/sln245206/how-to-restore-the-bios-system-setup-defaults-on-a-dell-product?lang=en

    Also, check out the information in link below, hopefully it will be of help to you.

    How to Reset Real Time Clock (RTC) to recover your Dell Portable system

    https://www.dell.com/support/article/us/en/04/sln304892/how-to-reset-real-time-clock-rtc-to-recover-your-dell-portable-system?lang=en

    NOTE: Once RTC reset is complete, the system may remain in a no boot status until the time, date and other bios settings (SATA drive selections, etc.) are correctly set to boot to Windows. Failing to boot immediately after a reset does not mean the reset has failed.

    You may also need to restore the previous BIOS settings, such as the SATA Operation mode (ex. RAID On AHCI) for the system to reboot normally.

  • Kflash08

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    Posted February 13th, 2020 18:00

    I would follow the troubleshooting steps in the previous post first. If the problem persists, then the CMOS battery maybe bad or making a bad connection in it's holder.

  • LSUFAN51

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    Posted February 16th, 2020 09:00

    Any updates medo.19 ?

    I'm assuming computer is up and running again......