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Joseph Stateson
2 Intern
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152 Posts
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759
March 19th, 2020 08:00
do models 3567 and 3521 have touch screen capability
I installed windows 10 using Microsoft MCT as Dell restore failed. All updates to 10 went in, win10x64 home was activated, and I also downloaded and ran the Support Assistant. The support assistant went through all 5 or so of is updates features so I assume all Dell drivers were installed automatically
Touch screen is not working. I do not even know if either of these laptops had that capability. How can I find out. If they do have that capability? How do I enable it if they do?
Thanks for looking
Clintlgm
4 Apprentice
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1452 Posts
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Posted March 19th, 2020 18:00
https://www.dell.com/en-us/shop/dell-laptops/inspiron-15-3000/spd/inspiron-15-3567-laptop?gacd=9694607-1047-5763017-0-0&dgc=st&gclid=CLjKpfnyp-gCFYRogQod23kEIA&gclsrc=ds
https://downloads.dell.com/manuals/all-products/esuprt_laptop/esuprt_inspiron_laptop/inspiron-15-3521_reference%20guide_en-us.pdf
Probably matters what you order it with, If buying from a store you'll have to verify the specification on that particular model.
For these you would need to log on to support using their Service Tag to get the specification they were shipped with.
To get this information you need to log on to support, enter your model number and most importantly Enter your Service Tag Number.
That will open all the hardware information on your Particular notebook, You should download and read your Service Manual there you will find out how to open your notebook The Specification tab will show all hardware the unit was shipped with.
The download tab will have all the drivers for all the hardware it was shipped with.