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cyberASAP

updated

4 years ago

C

cyberASAP

2 Posts

0

1021

January 31st, 2023 13:00

OS Recovery Tool stops with error while extracting image file

 

Running Dell OS Recovery Tool version 2.3.7010/Build 7010

cyberASAP_1-1675199977278.png

 

Steps performed.

1. Selected step 1 this computer, clicked on next

2. Selected USB drive from drop down list, ticked 'I understand that the selected drive will be formatted and existing data will be deleted', clicked on DOWNLOAD button

3. Step 3 downloads and verifies image, extraction of ISO starts  then after 10 minutes I get the following error

cyberASAP_0-1675199902301.png

Stops at step 3.

 

Repeated with different USB port, admin privileges start app with admin privileges