Manish Dash

updated

6 years ago

MD

Manish Dash

1 Rookie

17 Posts

0

1307

December 19th, 2020 08:00

Usb port not functioning properly

I had bought a cooling pad two months and i use it for gaming. During gaming the usb part gets hot, so the ports where i have plugged the cooling pad seem to be not functioning properly, like i need to adjust the cable for it to function, i tried in an other port and it worked fine, i plugged in my mouse to the defective port to check what the problem could be  and the mouse had the same issue, how do i fix this? Or avoid the heat for the usb.

  • nyc10036

    6 Operator

    5640 Posts

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    Posted December 21st, 2020 08:00

    If a USB port no longer works, the entire motherboard needs to be replaced. 

  • Mary G

    6 Operator

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    Posted December 19th, 2020 08:00

    What model computer and operating system?

  • Manish Dash

    1 Rookie

    17 Posts

    722

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    Posted December 19th, 2020 09:00

    Dell 7567, windows 10

  • Manish Dash

    1 Rookie

    17 Posts

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    Posted December 21st, 2020 07:00

    Is there a solution?

  • Manish Dash

    1 Rookie

    17 Posts

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    Posted December 21st, 2020 09:00

    The thing is the ports where i plugged in the cooling pad don't work which is two of three don't work. Since the third port is still working , it's safe to continue use right since i wont be able to get a motherboard and i might just get a usb hub instead.

  • Manish Dash

    1 Rookie

    17 Posts

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    Posted December 21st, 2020 09:00

    Don't they solder it something, cause I'm a student i cant afford to get another motherboard.

  • Manish Dash

    1 Rookie

    17 Posts

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    Posted December 21st, 2020 09:00

    Yeah I'm not using that cooling pad anymore, it's just really frustrating.

  • Manish Dash

    1 Rookie

    17 Posts

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    Posted December 21st, 2020 09:00

    When i connect my mouse in the port i need to position in such a manner that it would work but its just useless doing that.

  • ejn63

    12 Elder

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    Posted December 21st, 2020 09:00

    Unplug the system, disconnect the battery and hold the power button for 30 sec.  Use a bright light to check inside the USB port for bent pins -- you may be able to bend the pins back into place to restore the function of the port.

    DO NOT try this until the power - both DC in and battery - is disconnected.

     

  • ejn63

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    Posted December 21st, 2020 09:00

    The cooling pad could be the source of the problem if it's drawing too much power.  Do other devices work on those ports, with that cooling pad disconnected?