I had bought a cooling pad two months and i use it for gaming. During gaming the usb part gets hot, so the ports where i have plugged the cooling pad seem to be not functioning properly, like i need to adjust the cable for it to function, i tried in an other port and it worked fine, i plugged in my mouse to the defective port to check what the problem could be and the mouse had the same issue, how do i fix this? Or avoid the heat for the usb.
The thing is the ports where i plugged in the cooling pad don't work which is two of three don't work. Since the third port is still working , it's safe to continue use right since i wont be able to get a motherboard and i might just get a usb hub instead.
Unplug the system, disconnect the battery and hold the power button for 30 sec. Use a bright light to check inside the USB port for bent pins -- you may be able to bend the pins back into place to restore the function of the port.
DO NOT try this until the power - both DC in and battery - is disconnected.
The cooling pad could be the source of the problem if it's drawing too much power. Do other devices work on those ports, with that cooling pad disconnected?
nyc10036
6 Operator
•
5640 Posts
689
0
Posted December 21st, 2020 08:00
If a USB port no longer works, the entire motherboard needs to be replaced.