So we have a problem with a common scenario throughout our organization. User is working on open files (docs, spreadsheets, etc) through a mapped SMB drive via a Windows client. User leaves for lunch or leaves for the day, When they get back to their workstation, they are unable to save their open files. Error indicates that file is in use. User needs to save file to desktop, then log off, log back in, then overwrite desktop file with the file originally opened from share to save updated version.

Problem seems to be that their session has timed out with the open files still being open. When they log back in, connection to Isilon creates a new session which is different from the one that originally opened the file thus Isilon believes that the file is in use by another even though the user is the same.

Anybody else run into this?