Just Week Back, got new laptop but its battery get full charged and shows only 1.5 hours only . I have updated BIOS and drivers ...battery setting is Saver.. BIOS Version: Dell Inc. 1.11.0, 2019-07-04
@VISHALRAINA27121989 thanks for getting in touch.That's strange battery behaviour for a new system.
a) Can you advise where you are seeing the information about the battery life, if you can provide a screenshot that would be helpful. b) Does the battery charge to 100%? c) If you change the performance plan you are on does it affect how much battery time you have? d) If you check the status of the battery in the BIOS does it give any error messages? (To access the BIOS power on the system and keep tapping the F2 key. Navigate to the Battery section under the General tab and look for any error messages.) e) Have you tried using the system for longer than 1.5 hrs to see if the battery is working correctly but giving an erroneous battery life?
Yes, After charging laptop 100%, it shows 1.5 hours and with in 1.5 hours it reach lowest percentage.
I have checked in BIOS as well there was no error in battery section. I go through many Dell Forum, so i put it battery setting from balanced to Saver.
Dell-Alan D
4 Apprentice
•
1159 Posts
3274
0
Posted August 22nd, 2019 06:00
@VISHALRAINA27121989 thanks for getting in touch.That's strange battery behaviour for a new system.
a) Can you advise where you are seeing the information about the battery life, if you can provide a screenshot that would be helpful.
b) Does the battery charge to 100%?
c) If you change the performance plan you are on does it affect how much battery time you have?
d) If you check the status of the battery in the BIOS does it give any error messages? (To access the BIOS power on the system and keep tapping the F2 key. Navigate to the Battery section under the General tab and look for any error messages.)
e) Have you tried using the system for longer than 1.5 hrs to see if the battery is working correctly but giving an erroneous battery life?
Alan