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Roy King

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6 years ago

RK

Roy King

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November 3rd, 2020 00:00

Dell latitude E 6420 shutdown suddenly

My old dell latitude E6420 had a BIOS error which it couldn't load it was always stuck at the Initializing and establishing link page and a PC technician repaired it by flashing the BIOS chip using his own means but now when I try to install the Nvidia nvs 4200m which is my Graphics processor it just shuts down and when I try to power it on again the fan sounds to be running and then all the lights suddenly go off for sometime. Can you help me with this problem please?

  • AdrianG001

    6 Operator

    3958 Posts

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    Posted November 3rd, 2020 00:00

    Here is the Service Manual for the out of warranty 2011 Latitude E6420.
    * Disconnect the AC adapter from the laptop
    * Remove the battery, page 21
    * Press and hold the power button for 30 seconds
    * Reconnect only the AC adapter to the laptop
    * Press the power button. What happens? What are the LED codes?