https://www.dell.com/support/article/en-us/sln292953/how-to-troubleshoot-dell-laptop-battery-issues?lang=en

That is a 6 yr old model. Have you ever replaced the battery? It needs to be replaced. It might be impossible to find a genuine Dell battery from Dell or Dell Parts. Try using the adapter alone after removing the battery. If that works use it as a desktop replacement until you can buy a new computer. Batteries on the internet marketplaces sold by private resellers are usually fakes or used and at the end of service.

https://www.dell.com/en-us/work/shop/batteries/ar/5438?gacd=9646510-1028-5761040-0-0&dgc=st&&gclid=Cj0KCQjw6PD3BRDPARIsAN8pHuG46qsgnStBWAGUE1S1q-AvSY6QPdw_AVpGofE4ekgLc2kOqBopYcIaAoNJEALw_wcB&gclsrc=aw.ds

Try this, Go to device manager > then click battery > then click Microsoft API battery complaint control method > right click it and uninstall it > then click scan for hardware changes on this pc... 

This should solve your issue... @Shaft622