UNSOLVED

scsloan08

updated

9 years ago

S

scsloan08

5 Posts

0

2303

April 4th, 2017 18:00

MCELog Kernel Panics on Precision 5520

System: Precision 5520

Linux Kernel: 4.10.8

mcelog is reporting reporting the following errors

CPUID Vendor Intel Family 6 Model 158
mcelog: Family 6 Model 9e CPU: only decoding architectural errors
Hardware event. This is not a software error.
MCE 3
CPU 0 BANK 9
MISC 4388000c086 ADDR fef1cec0
TIME 1491349670 Tue Apr  4 18:47:50 2017
MCG status:
MCi status:
Error overflow
Uncorrected error
MCi_MISC register valid
MCi_ADDR register valid
Processor context corrupt
MCA: corrected filtering (some unreported errors in same region)
Generic CACHE Level-2 Generic Error
STATUS ee0000000040110a MCGSTATUS 0
MCGCAP c0a APICID 0 SOCKETID 0

Looking around the web, many people are getting this in both Ubunut and Fedora

https://www.reddit.com/r/Dell/comments/5wcbtr/xps_15_9560_dead_cpu_l2_cache_ubuntu_users/?st=j147biig&sh=c7c3ec57

https://unix.stackexchange.com/questions/324237/understanding-machine-check-exceptions-mce/330283?newreg=1e091f12800443d09226342323711870

  • abescully

    35 Posts

    1298

    1

    Posted April 13th, 2017 16:00

    I used to see those on my kabylake XPS13 9360. I saw that error at boot and on every resume from November 2016 until Feb 4 when I installed an updated BIOS (file name XPS_9360_1.3.2.exe, sha1 8fea8ba38a5afccbc65436898d377324fdc60e7a).

    I would expect the 5520 to receive an updated BIOS to address the problem like the 9360.

  • scsloan08

    5 Posts

    1298

    0

    Posted April 13th, 2017 17:00

    I have heard the same from other users like you. Hoping Dell will release an update soon

  • scsloan08

    5 Posts

    1298

    0

    Posted April 13th, 2017 18:00

    The Problem still occurs with BIOS Version 1.2.4

  • scsloan08

    5 Posts

    1298

    0

    Posted November 25th, 2017 07:00

    The Problem still occurs with BIOS Version 1.5.0