Hi,

We are sorry to hear that. Is it only when using the speakers or does it also happen with headphones? Are you running the latest Bios version?

The crackling occurs when using the headphone output, laptop speakers and whilst streaming over I.P. to my network amp.

Bios version 1.0.8

Fixed - The drivers were updated from the manufacturer and NOT Dell's own utility.

Great! Thank you for confirming this.

Can you tell us where you found the drivers, and whether they reduce functionality? I have read that while the manufacturer's drivers ameliorate the issue, the AW sound software no longer works.

Please, for your help

The drivers were the most recent Nvidia display drivers (I was intending to update the graphics drivers at the time, not the sound drivers). But I believe there is a sound driver in the graphics driver package that may have resolved my issue.

How would i go about updating these drivers? From nvidia or realtec?

thanks

I have the same issue. Did you go to Realtek to get the drivers?

Hi, 

If you are still experiencing this issue, please send me a private message so we can look into it. You should have a "Send Message" option in your inbox, just look for my username there.