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Hiroraz

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11 years ago

H

Hiroraz

6 Posts

0

63392

February 25th, 2016 15:00

Alienware aurora mALX 19 problems

hey everyone i recently bought me this fine beast of a laptop

but it hase some isues , first thing is when i power it on it dosent boot nor dose it give me any screen lights work cd rom player works but no screen and no other sound of a machine running

anyone know what to do

  • AR

    Alienware - Rodrigo

    9 Technologist

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    4398 Posts

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    Posted February 26th, 2016 14:00

    Hi, 

    It could be a problem with the LCD screen. If possible, try connecting an external monitor using a VGA cable to confirm if you get an image on the external display. 

  • H

    Hiroraz

    6 Posts

    635

    0

    Posted February 26th, 2016 15:00

    1 more option was to reset the cmos battery but i dont know where its located

  • H

    Hiroraz

    6 Posts

    635

    0

    Posted February 26th, 2016 15:00

    Can it be the cpu ? I tried finding a new AMD Turion 64 ML-44 but there arent any on ebay

  • H

    Hiroraz

    6 Posts

    635

    0

    Posted February 26th, 2016 15:00

    I tried connecting to external monitor nothing happens . When i turn the laptop on all fans spin then after 3 to 4 sec everything drops dead and just the cd plays . Already tested the ram gpu,s hhd,s network adapter and cd player al are ok

  • AR

    Alienware - Rodrigo

    9 Technologist

    •

    4398 Posts

    635

    0

    Posted February 29th, 2016 11:00

    Hi, 

    It sounds more like a problem with the GPU. Unfortunately, it may be difficult finding a replacement video card for this computer since if it one of our older models, you could try looking on different online stores. 

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