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PeterP478mKexG
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July 14th, 2016 18:00
Aurora R4 memory upgrade
I used crucial's web site to order a 32GB RAM upgrade and was provided this product:
CT5571896 BLE4K8G3D21BCE1.000 32GB UPGRADE FOR A ALIENWARE AURORA-R4 SYSTEM
The computer doesn't post with this RAM installed. I tried using a random 2 on one side and it still didn't boot.
I have reported the issue to Crucial, I am not sure if there is anything else I can do. Shouldn't Crucial know what RAM my computer needs?
DELL-Chris M
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Posted July 14th, 2016 21:00
We cannot speak to what Crucial should or should not know.
We never validated a 32GB 2133MHz PC3-17000 XMP configuration.
Maximum 32GB = 1600MHz, PC3-12800, Non-ECC, DDR3 (Four of Dell part number 66GKY)
66GKY 8GB, Nanya, 1600MHz, PC3-12800, 512X64, 2RX8
Maximum 8GB = 2133MHz, PC3-17000, XMP, Non-ECC, DDR3 (Four of Dell part number 6CY34 or 9W02G)
6CY34 2GB, Kingston, 2133MHz, PC3-17000, 256x64, XMP
9W02G 2GB, Patriot, 2133MHz, PC3-17000, 256X64, XMP
DELL-Chris M (old account)
#IWork4Dell