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KyleLechman
15 Posts
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46743
September 5th, 2013 23:00
Aurora-R4, Win 7, Renesas USB 3.0 Host Controller Driver
One day I was turning on my computer and I noticed my external hdd wasn't detected. After some investigation I realized the usb 3.0 driver wasn't working. Windows is saying "This device cannot start. (Code 10)" in the driver details. I tried checking to see if I had the latest driver which I did. Then I tried re installing the driver but it still failed. I restarted the computer multiple times which also didn't help.
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Posted September 6th, 2013 08:00
KyleLechman,
What was the name of the driver you tried to install?
DELL-Chris M (old account)
#IWork4Dell
602
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Posted September 6th, 2013 09:00
I restarted my computer for like the 5th time and now it started working again. I don't know why this happened but it's working fine now.
Dell-Rajesh R
6 Operator
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3318 Posts
602
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Posted September 6th, 2013 08:00
Hi KyleLechman,
Follow the instructions below to Uninstall and install the driver:
Install:
http://dell.to/1fEVETW
If the issue persists, refer the following link which has more troubleshooting steps for USB:
http://dell.to/Zopa7O
Awaiting your response!