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ccoffee42

updated

9 years ago

C

ccoffee42

1 Message

0

1386

December 25th, 2017 13:00

Need Help

Received this prompt after trying to set my lights for Alienware 17 "The device you have selected is included in the current theme but AlienFX cannot detect this device on your system.  Do you want to remove this device from the current theme?"

Any help?

  • Eimy_B

    6 Operator

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    4365 Posts

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    Posted December 27th, 2017 07:00

    Hi ccoffee42‌,

    Is this the first time you are configuring the lights?

    Check this article: 

    Alienware Command Center Quick Guide | Dell US 

  • speedstep

    11 Legend

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    46969 Posts

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    Posted December 28th, 2017 05:00

    AlienFX Keyboard Lights/Keyboard is not detected.

    Alienware Alien FX 

    - Try to enable AlienFX Controller again. Right-click on the AlienFX icon in the Windows notification area and select 'Enable Alienware AlienFX'. - Shut down your computer and power it back on. If neither of these solutions works, please contact Alienware technical support. This error may also be caused if Alienware AlienFX software is installed on a computer without the proper hardware support for Alienware AlienFX." "The device you have selected is included in the current theme but AlienFX cannot detect this device on your system.