
UNSOLVED
New alienware 17 small problem
I've had my alienware 17 laptop for a week now, and I like it a lot ..... except for one thing, the number pad delete key. It is looser than the other keys and sits higher on its front and left side ,I noticed it the first night cause the light source under the key is so visible. What can be done about this? I would hate to dismiss this and then have problems down the road. I've paid a lot of money for something that is flawed when new. I believe I have 30 days to return, yet I need a computer right now. I know it sounds like a small problem, yet the key has more play in it than the other keys and that extra light coming from the delete key is so obvious that its impossible to forget. Other than that its a very nice computer. Performance is so much better than anything I've have ever owned. That being said, should I only use dell drivers for my Nvidia 860 or is it ok to use drivers straight from Nvidia?
Responses (5)
Solutions (0)
Milena M458
6 Operator
•
2699 Posts
242
0
Posted August 19th, 2014 14:00
Hello KWGXXX!
We may be able to fix this problem with a replacement of keyboard, if you live with in US or Canada send me a PM with your service tag a brief description of the problem; otherwise you will need to contact the technical support site in your country.

KWGxxx
4 Posts
242
0
Posted August 14th, 2014 15:00