To better assist you, please answer the following questions:

1. Have you made any changes to the hardware or software on the computer prior to the issue?
2. Does this error occur when you trying to perform any particular task?
3. What is the model name and revision of your Alienware system?
4. Are you able to boot to the Desktop?
5. Which Windows operating system are you using?

I do a factory setting

Im still in window8

I cant reboot

Alienware14