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raysz

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raysz

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January 19th, 2014 08:00

Rapid Storage Technology

I've been told that I need to replace my Rapid Storage Technology Driver since my hard drive and my CD or attached to this controller how do I  go about uninstalling it?

and reinstalling the new one. If I uninstall it I have no access to the hard drive or CD. My hard drive is the old-style hard drive it's not the solid-state drivers.

I'm currently running Windows 7 64-bit on Aurora R4

I am sorry for such a stupid question but your help is appreciated

 

 

  • Tesla1856

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    Posted January 19th, 2014 12:00

    You can download and update from here:

    http://www.intel.com/p/en_US/support/highlights/sftwr-prod/imsm

    Intel-RST, in general, can't be un-installed. To remove the core-driver from your system, you will have to clean install Windows (see my Favorites).

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  • raysz

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    Posted January 19th, 2014 17:00

    Hi Tesla1856,

    thanks for responding to my question.

     So these drivers you're pointing to on  the Intel site  do you think they will take care of  the situation I have

     I am running a standard hard drive  not solid-state.  I was looking at the newest one  and it doesn't mention  anything about the standard  hard drives

     just the solid-state drives.

     

     I am old school so therefore I don't know too much about the solid-state drives in their controllers.

     I appreciate all your help

  • Tesla1856

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    Posted January 19th, 2014 18:00

    ... do you think they will take care of  the situation I have

    I never saw a problem written.

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  • Tesla1856

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    Posted January 19th, 2014 18:00

    It's an enhanced driver for the Intel SATA port ... so anything connected to them like HDD, SSD, etc.

    If it's NOT already installed, I would not install it.

    If you are having a problem with Intel-RST (meaning it's already installed) all you can do is update it. The bundled un-install routine just removes the interface/front-end ... the core driver stays behind.

    It's my understanding that ... if you want it removed from your system,that you will have to re-install Windows cleanly without it. 

     

     

    Dell Rockstar

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  • raysz

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    Posted January 19th, 2014 19:00

    Sorry about that

    let's start over about once a week sometimes every other week I get the blue screen of death. I have the blue screen program that shows the address in the file causing the problem.

    0x0000001e iaStorA.sys 
    0x0000001e iaStorA.sys 
    0x0000001e iaStorA.sys 
    0x0000001e iaStorA.sys 
    0x0000001e iaStorA.sys 
    0x000000d1 storport.sys 
    0x000000d1 storport.sys 
    0x000000d1 storport.sys 
    0x1000007e rusb3xhc.sys 
    0x1000007e rusb3xhc.sys 
    0x1000007e rusb3xhc.sys 

    I have already removed my 2 TB hard drive so that's no longer an issue. The Dell website has three versions of this software so my question is which one I am running Windows 7 64-bit Aurora R4

  • Tesla1856

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    Posted January 19th, 2014 22:00

    Sorry about that

     

    let's start over about once a week sometimes every other week I get the blue screen of death. I have the blue screen program that shows the address in the file causing the problem.

     

    0x0000001e iaStorA.sys 
    0x0000001e iaStorA.sys 
    0x0000001e iaStorA.sys 
    0x0000001e iaStorA.sys 
    0x0000001e iaStorA.sys 
    0x000000d1 storport.sys 
    0x000000d1 storport.sys 
    0x000000d1 storport.sys 
    0x1000007e rusb3xhc.sys 
    0x1000007e rusb3xhc.sys 
    0x1000007e rusb3xhc.sys 

     

    I have already removed my 2 TB hard drive so that's no longer an issue. The Dell website has three versions of this software so my question is which one I am running Windows 7 64-bit Aurora R4

     
    If you have removed the 2tb-USB3 drive, and are still getting that BSoD, yes, I would first try to update Intel-RST to latest version (easiest of 2 fixes).
     
     
    File name:
    SetupRST.exe
    Version:
    12.9.0.1001
    Date:
    12/12/2013
    Status:
    Latest
    Size:
    16.72 MB
    Language:
    English
    Operating Systems:
    Windows  Server 2008 *, Windows 7  *, Windows 8*, Windows 8.1*, Windows Server 2008  R2*, Windows Server 2012*

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.

  • Tesla1856

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    Posted January 19th, 2014 23:00

    Did you download SetupRST.exe ?

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.

  • raysz

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    Posted January 19th, 2014 23:00

    Okay I have the files so please forgive me for being ignorant

    what do I do with it now there is no executable files in here.

  • raysz

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    Posted January 20th, 2014 06:00

    This might help

    System Report

    System Information OS name:  Microsoft Windows 7 Ultimate OS version:  6.1.7601 Service Pack 1 7601 System name:   System manufacturer:  Alienware System model:  Aurora-R4 Processor:  GenuineIntel Intel64 Family 6 Model 45 Stepping 7 3.601  GHz BIOS:  Alienware, A10

    Intel® Rapid Storage Technology enterprise Information User interface version:  3.5.0.1092 Language:  English (United States) Intel controller:  SATA (AHCI) Number of SATA ports:  2 RAID option ROM version:  3.5.0.1005 Driver version:  3.5.0.1092 ISDI version:  3.5.0.1092

    Storage System Information RAID Configuration

    Hardware Information

    Controller name:  Intel(R) C600 series chipset SATA RAID Controller Type:  SATA Mode:  RAID Number of volumes:  0 Number of spares:  0 Number of available disks:  1 Rebuild on Hot Insert:  Disabled Manufacturer:  32902 Model number:  10278 Product revision:  6 Direct attached disk:  Z1F27CST

    Disk on Controller 0, Port 0 Status:  Normal Type:  SATA disk Location type:  Internal Usage:  Available Size:  2,795 GB System disk:  Yes  Disk data cache:  Enabled

  • raysz

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    Posted January 20th, 2014 06:00

    I just got it and I just execute it and it said this platform is not supported.

    The first one I download it was just the drivers I had a brain for yesterday I could just go
    to device manager an update to drivers there what do you think.

    Or pick one of them from the Dell website preferably the newest one